Flower in Sunlight

extra support and helplines

Self Harm and Suicidal Thoughts Help Guide


NHS Midlands Partnership has set up a 24/7 urgent NHS mental health service providing telephone support, advice and triage.

Numbers are free from all landlines and mobile networks  

  • South Staffordshire:  0808 196 3002 

  • Shropshire and Telford & Wrekin: 0808 196 4501

  • Derby City and South Derbyshire - Tel: 01332 623700

  • (24 hours, Monday to Sunday) please ask to be put through to the Derby City and South Derbyshire Crisis Resolution and Home Treatment TeaM

  • Chesterfield - Tel: 01246 512831 (24 hours, Monday to Sunday); or 01246 277271 (10pm - 8am, Monday to Sunday if no answer on the main number)

  • High Peak and North Dales - Tel: 01298 814784 (8am - 10pm, Monday to Sunday); outside of these hours please contact the Chesterfield Crisis team on 01246 277271 and ask for the Crisis team.

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Free listening services

These services offer confidential advice from trained volunteers. You can talk about anything that's troubling you, no matter how difficult:


·       Call 116 123 to talk to Samaritans,


·       Text "SHOUT" to 85258 to contact the Shout Crisis Text Line, or text "YM" if you're under 19


If you're under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.


If you prefer a webchat, these services are available at certain times:


·       Self Injury Support webchat (for women and girls) is open Tuesday, Wednesday and Thursday from 7pm to 9.30pm




Further information and support

These organisations offer information and support for anyone who self-harms or thinks about self-harm, or their friends and family:

·       Mind – call 0300 123 3393 or text 86463 (9am to 6pm on weekdays)

·       Harmless – email info@harmless.org.uk

·       Self-injury Support (for women and girls)

·       CALM (for men)

·       YoungMinds Parents Helpline – call 0808 802 5544 (9.30am to 4pm on weekdays)

·       National Self Harm Network forums

If you struggle with suicidal thoughts or are supporting someone else, the Staying Safe website provides information on how to make a safety plan. It includes video tutorials and online templates to guide you through the process.




Staffordshire Support Services

Staffordshire Mental Health Helpline - Brighter Futures

Contact Name

Staffordshire Mental Health Helpline - Brighter Futures


0808 800 2234

Useful Apps

You could also download the free 

distrACT app

Calm Harm

Stay Alive

Safety Plan